UK

Please allow 2 – 4 working days for shipping

Up to £50 – £3.95 for tracked and signed for service via Royal Mail

Over £50 – FREE standard delivery for tracked and signed via Royal Mail

Next Day Delivery

If ordered before midday – £5.50 for tracked and signed for service via Royal Mail

UK Outlying Postcodes

Please allow 2 – 4 working days for shipping

This includes Scottish Highlands, Northern Ireland, Scottish Islands, Channel Islands, Isle of Wight

£5.95 for tracked and signed for service via Royal Mail

Europe

Please allow 3 – 7 working days for shipping

This includes Ireland

Up to £150 – £12.95 for tracked and signed for courier

Over £150 – £19.95 for tracked and signed for courier

US and ROW

Please allow 7 – 14 days for shipping

This includes Australia, Japan, South Korea, New Zealand, Singapore, Hong Kong

Up to £150 – £19.95 for tracked and signed for courier

Over £150 – £29.95 for tracked and signed for courier

Delivery FAQ's

Delivery Policy

Delivery for the rest of the world varies depending on the destination. Please see above for our delivery costs for different regions and countries. All prices are displayed in UK GBP and customers will be billed in their local currency. Pricing includes VAT/relevant local tax for all UK & EU customers.

All shipping costs are displayed at checkout before payment is made and shipping costs will vary based on the volume you have ordered (we have included our terms and conditions regarding import duties).

Tracking your order

You will receive two emails once you have placed your order and provided us with a valid email address. The first confirms that your order has been received and will contain your payment receipt, this e-mail should arrive within approximately 24 hours.

The second confirms that your order has been posted (any tracking information will be included) this email should arrive within approximately 1 business day following authorisation of your debit/credit card and verification of your information.

Returns Policy

At Mind and Bodee, customer satisfaction is extremely important to us. For this reason, we will happily issue an exchange or refund to the original credit card for any unopened merchandise bought through www.mindandbodee.com if it is returned within 28 days of the date of purchase.

All items must be accompanied by a copy of the original receipt and be in unopened, saleable condition.

Shipping

Delivery times are based on standard working days (Monday to Friday). We ship orders each day, Monday to Friday. All orders are shipped within 3 days of order confirmation.

We want you to enjoy your products as soon as possible, this means we strive to dispatch your order within one working day of it being placed (subject to payment authorisation and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.

We are closed on public holidays and deliveries will not be made on bank holidays. During these times orders will be processed the next working day. During busy periods orders may take longer than the estimated timeframes.

Shipping Options and Cost

We use Royal Mail and a number of couriers to ship our orders. Please see our Delivery section above for our shipping costs.

Do you ship internationally?

We do ship to Europe and ask customers who are ordering from us that you check your national import policy. It is essential that you understand and budget for any import taxes that you may have to pay. Mind and Bodee is not responsible for these charges and if any charges are due you should be contacted by your customs office.

Unfortunately, if Mind and Bodee sends an item out and it is then rejected by the customer due to these import charges, you will receive the full refund for the item when it is returned to Mind and Bodee minus the total shipping and returns costs.

Please don’t hesitate to ask if you have any questions regarding international shipping.

We ship to the following European countries:

Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

We offer a service to the following non-European Countries:

US, Argentina, Australia, Brazil, Canada, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, Thailand.

International Delivery Terms

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK.

Payment – purchases will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.

Can't find your query?

We love hearing from our customers! Complete the form beneath and we’ll respond as soon as we can. Please expect a response within 24 hours. Our opening hours are Monday – Friday, 9am – 5pm.